Digital Communication Comes to the Shop

Digital Communication Comes to the Shop

During my consulting trips I am always keeping my eye out on new ideas and ways people do things hoping to find some things I can implement to make our operation at Tranquilo Golf Club better. On a recent visit to our property in Costa Rica I noticed the staff was utilizing an app than many know called What’s App. Jose has split his golf course into sections with teams covering multiple holes. Great concept if you have the equipment and staff to do it as it creates pride for each group in their holes and they have a team of the month they choose as well. The interesting thing I noticed was how they utilize the app by taking pictures and communicating back and forth. The Superintendent can ride the golf course taking pictures of issues and great things he sees and communicate that to each group.

So it got me thinking how could I utilize that same concept in the shop? The biggest reason isn’t because we don’t communicate already but would we communicate more? So we found and app called Band that allows you to make a private group to share photos and such as well as calendar events so we can enter upcoming tournaments and such. Access is given to the technician team Superintendent and Assistant Superintendent. The big thing I have noticed in the first week is that communication happens much quicker. Meaning when a decision is made to Verticut greens and we need to set it up it’s posted on the app and the guys know right away. No one forgets to say something or doesn’t see each other until it becomes a last minute thing. The other is weekend communications are easier as you can post in real time and the rest of the team knows what we are walking into Monday morning. I wanted to share our experience thus far as I believe this could be a great tool in improving communication with your team in our fast paced environment.

Previous 19 Year Anniversary - It isn't impossible!
Next Our New Turf Equipment Package for 2018

You might also like

Daily Grind 0 Comments

Is Your Day Journal Worthy?

I haven’t written much lately I would say my 65-70 hours a week at work and responsibilities both at home and with the IGCEMA have prevented me from being able

Daily Grind 0 Comments

Capital Equipment Replacement – Is now the time?

Over the last few months I have had a crazy amount of requests to assist with capital equipment purchasing via both my consulting business and internally at a few Four

Daily Grind 1Comments

Life Getting in the Way.

Well first off I want to apologize for my lack of activity on the blog lately. I promised myself that at least once a month I was going to be

0 Comments

No Comments Yet!

You can be first to comment this post!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.