Who’s Behind the Scenes? – Part 1

 

Alberto "Walas" Ortega

Alberto “Walas” Ortega

Often in our business we do a poor job of giving credit where credit is due and while I try to continuously let my staff know how much I appreciate what they do I find that I fall short doing that as well as I could be. Maybe we get to busy or have to much going on and so over the next 2 weeks during the biggest tournament we have of the year I wanted to take the time to introduce everyone to the guys that make me look good.

Today I would like to introduce you to Alberto “Walas” Ortega. Born in Monterrey, Mexico he has 2 sisters and is married to his wife Elizabeth and has 5 children. Walas has been with the company right at 3 years and started off at the Four Seasons sweeping the shop floors and cleaning. Just before I started here 2 years ago he was starting to help out in the shop doing oil changes and helping our other 2 guys as they needed it. When I arrived I met with all of them and discussed what they wanted to do, where they wanted to go, and how I could help them. Walas said he wanted to learn that he didn’t know a lot but wanted to improve his skills and maybe one day be able to run a course of his own. I was very impressed. Most people try to over sale themselves and he was humble enough to know that he has a lot to learn. So I started out training him on greens mowers. He learned checking the height of cut, he picked up the leveling process rather quickly and learned how to use our SIP grinders. Walas now is in charge of our greens mowers and reel grinding and if you want to know how good of a job he is doing just watch the tournament in 2 weeks and check out the greens. So to put things in perspective in less than 2 years Walas went from sweeping the floor in our shop to preparing greens mowers for a PGA Tour event. There are certain qualities I like to see from my guys and those are patience, good attitude, eye for detail and no short cuts. There is a certain level of trust that has to be there when setting greens mowers. Setting greens mowers up exactly the same everyday and not making mistakes is something Walas takes a lot of pride in. Walas is an asset to me and our team at The Four Seasons and I am expecting big things from him in the years to come.

Here is a video Walas helped me put together: https://www.youtube.com/watch?v=LsW3eXtWRX4

Today you have learned about Walas check out next weeks posts on Jose Delgado and Jose Martinez, my other 2 assistants that make us all look good.

 

Spanish Version:

Regularmente en nuestro negocio hacemos un trajabo muy pobre dandole credito cuando el credito se ha vencido y mientras yo trato continuamente dejandole saber a mi equipo cuanto aprecio lo que hacen y me he dado cuenta que he fallado que me he quedado corto que lo habia podido hacer major. Quizas hemos estado muy ocupados o teniendo mucho que hacer durante las siguientes dos semanas, el torneo mas grande que tenemos del ano . Quiero tomar un minute para presentarles a los que me hacen lucir bien.

Hoy quiero presentales a Alberto “Wallas” Ortega, nacido en Monterrey, Mexico el tine dos hermanas y casado con su ahora esposa Elizabeth, el tine 5 hijos. Wallas ha estado con la compania justo tres anos y empezo   en el Four Seasons barriendo el pizo del taller y limpiando, justo antes que yo empezara aqui hace dos anos el estaba empezando a ayudar en el taller hacienda cambios de aceite y ayudando a nuestros otros dos empleados como lo necesitaba. Cuando llegue aqui me reuni con ellos y hablamos de que quieren hacer, a donde quieren llegar y como los podia ayudar. Wallas dijo queria aprender lo que no sabia, pero queria mejorar sus abilidades y quizas un dia poder llevar el campo el solo. Yo quede muy impresionado. La mayoria de la gente trata de sobre venderse y el estaba muy humildemente a sabiendas que tenia mucho por aprender. Entonces yo empeze a entrenarlo en las cortadoras de verdes. El aprendio revizando la altura del corte, El apredio el proceso de nivelacion muy rapido y aprendio como usar las SIP afiladoras. Wallas ahora esta cambiando para el torneo los rieles de las cortadoras de verdes y afilando los rieles y si quieren saber que buen trabajo esta haciendo, simplemente vean el torneo en dos semanas y vean los verdes. Para poner la cosas en perspectiva en menos de dos anos Wallas fue de barriendo el pizo del taller a preparando cortadoras de verdes para el evento PGA Tour . Hay ciertas cualidades que quiero mencionar de mis empleados y estas son paciencia, Buena actitid, ojo para los detalles en cortes pequenos.   Este es el nivel de confianza que se tiene que ser cuando se estan sentando las cortadoras de verdes. Sentando cortadoras de verdes como se espera exactamente cada dia y no hacienda errors es algo que simplemente Wallas toma mucho orgullo. Wallas es un ejemplo para mi y para nuestro equipo en Four Seasons, y espero algo grande de los siguientes anos venideros.

Hoy has aprendido acerca de Wallas, reviza la semana que entra sobre Jose Delgado y Jose Martinez mis otros dos asistentes que hacen que todo se vea bien.

 

 

 

 

Previous Parts - Enough is Enough Don't you Think?
Next Who's Behind the Scenes - Part 2

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